Partnership Model

A collaborative approach that combines your enterprise expertise with Amigo's AI implementation framework

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Successful AI implementation requires more than just technology—it demands a structured collaboration that leverages both your enterprise expertise and Amigo's implementation framework. Our partnership model establishes a clear team structure with defined roles and responsibilities to ensure efficient, effective agent development.

The Collaborative Team Structure

The Amigo partnership model brings together cross-functional teams from both organizations to create a comprehensive implementation framework:

Your Enterprise Team

For optimal implementation, we recommend establishing two core resources within your organization:

Domain Experts

Role: Subject matter specialists who define your service's differentiating aspects

Responsibilities:

• Articulate what makes your service unique and valuable

• Define critical knowledge areas and decision frameworks

• Provide expert guidance on complex edge cases

• Validate agent responses for accuracy and quality

• Identify key metrics that define successful performance

• Act as Red-lining team: Safety specialists who establish boundaries and guardrails

Example: In a healthcare implementation, this might include physicians, nutritionists, and behavioral health specialists who define weight management from a cognitive science perspective.

Product Experience

Role: Product managers or designers who ensure create the user-experience with the agent

Responsibilities:

• Define end-to-end user experience requirements

• Establish success metrics aligned with business objectives

• Prioritize features and capabilities for implementation

• Ensure consistent experience across interaction touch points

• Validate that agent performance meets user needs

Example: In an educational implementation, this might include curriculum designers, learning specialists, and education technologists who ensure the agent supports effective learning outcomes.

The Amigo Implementation Team

Amigo provides a dedicated cross-functional team to guide your implementation from conception to deployment:

Forward Deployment Engineers

Role: Primary implementation lead embedded with your team

Responsibilities:

• Guide overall implementation from conception to deployment

• Translate your domain expertise into agent capabilities

• Design and implement context graphs and dynamic behaviors

• Coordinate between technical and domain teams

• Ensure consistency with Amigo best practices

The AI Specialist serves as your primary point of contact throughout the implementation process.

Platform Engineers

Role: Technical specialists ensuring seamless integration

Responsibilities:

• Implement API integrations with your enterprise systems

• Configure deployment environments for optimal performance

• Establish monitoring and alerting infrastructure

• Develop necessary custom integrations for your implementation

• Optimize infrastructure for reliability and scale

Platform Engineers work closely with your technical team to ensure smooth deployment.

Communication Cadence

Effective collaboration requires structured communication. Our standard implementation includes:

• Weekly Core Team Meetings: Working sessions with your domain experts and product managers

• Bi-weekly Executive Reviews: Progress updates and strategic alignment with key stakeholders

• Milestone Reviews: Structured checkpoints at the completion of each implementation phase

• [Optional] Implementation Stand-ups: Daily tactical coordination during active development

Getting Started

To initiate your partnership with Amigo, we begin with a structured engagement process:

1. Discovery Workshop: 1-2 hour workshop to deeply understand your business objectives, workflows, and requirements

2. Team Alignment: Establishment of core teams and responsibilities

3. Implementation Planning: Creation of detailed project plan with milestones and deliverables

4. Kickoff: Formal launch of the implementation partnership

Ready to begin your journey with Amigo?

Contact our team to schedule your discovery workshop.