Users

User Management Lifecycle

curl --request POST \
     --url 'https://api.amigo.ai/v1/<YOUR-ORG-ID>/user/' \
     --header 'Authorization: Bearer <AUTH-TOKEN-OF-USER>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --data '{
  "email": "[email protected]",
  "role": "DefaultUserRole",
  "user_preferences": {
    "timezone": "America/New_York"
  }
}'

from amigo_sdk import AmigoClient
from amigo_sdk.models import UserInviteRequest

with AmigoClient() as client:
    result = client.user.invite_user(
        UserInviteRequest(
            email="[email protected]",
            role="DefaultUserRole",
            user_preferences={
                "timezone": "America/New_York"
            }
        )
    )
    print(f"User ID: {result.user_id}")

Async Support Async version available with async with AsyncAmigoClient()

import { AmigoClient } from "@amigo-ai/sdk";

const client = new AmigoClient({ ...config });
const result = await client.users.inviteUser({
  email: "[email protected]",
  role: "DefaultUserRole",
  user_preferences: {
    timezone: "America/New_York",
  },
});

console.log(`User ID: ${result.user_id}`);

Create a new user

post

/v1/{organization}/user/

Invite a user to the Amigo platform. The endpoint will create a new user in the organization, linked to the supplied email address. The created user will remain in the unverified status and will not have access to most of Amigo's services.

If login_link is not-None, an email containing it will be sent to the user's email with descriptions indicating that this would allow the user to login and start their Amigo experience. Otherwise, no email will be sent.

Permissions

This endpoint requires the following permissions:

User:InviteUser on the user to invite.
The authenticated user must have greater privileges than the role assigned to the new user.

Authorizations

AuthorizationstringRequired

Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the SignInWithAPIKey endpoint.

X-ORG-IDstringRequired

An optional organization identifier that indicates from which organization the token is issued. This is used in rare cases where the user to authenticate is making a request for resources in another organization.

Path parameters

organizationstringRequired

Header parameters

x-mongo-cluster-nameany ofOptional

The Mongo cluster name to perform this request in. This is usually not needed unless the organization does not exist yet in the Amigo organization infra config database.

stringOptional

nullOptional

Sec-WebSocket-Protocolstring[]OptionalDefault: []

Body

first_namestring · min: 1Required

The first name of the user.

last_namestring · min: 1Required

The last name of the user.

emailstring · emailRequired

The email of the user. This email uniquely identifies the user in the organization.

login_linkany ofOptional

If specified, this link will be sent to the user's email as the link to start their Amigo experience. For Amigo's frontend, this would be the user's organization's login page with their email already filled in.

string · uri · min: 1 · max: 2083Optional

nullOptional

role_namestringRequired

The role to assign to the user. Only roles that are returned from the Get roles endpoint are allowed.

user_preferencesany ofOptional

If specified, the user's preferences will be set to this value instead of the organization default.

nullOptional

Responses

201

Succeeded

application/json

401

Invalid authorization credentials.

403

Missing required permissions.

404

Specified organization or role is not found.

409

User with the same email already exists in this organization, or a related operation is in progress.

422

Invalid request path parameter or request body failed validation.

429

The user has exceeded the rate limit of 50 requests per minute for this endpoint.

503

The service is going through temporary maintenance.

post

/v1/{organization}/user/

POST /v1/{organization}/user/ HTTP/1.1
Host: api.amigo.ai
Authorization: Bearer YOUR_SECRET_TOKEN
X-ORG-ID: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 309

{
  "first_name": "text",
  "last_name": "text",
  "email": "[email protected]",
  "login_link": "https://example.com",
  "role_name": "text",
  "user_preferences": {
    "enable_response_recommendation": false,
    "preferred_language": "aaa",
    "conversations_visible_to_admins": true,
    "user_model_visible_to_admins": true,
    "timezone": "Africa/Abidjan"
  }
}

{
  "user_id": "text",
  "verify_link": "text"
}

Deprecated Endpoint The old endpoint POST /v1/{organization}/user/invite is deprecated. Use POST /v1/{organization}/user/ instead.

Configuration Notes

Timezone Configuration The timezone field uses IANA tz database format (e.g., "America/New_York"). This setting affects how the Amigo agent interprets time for the user, including timestamps and time-related queries. If not specified, the organization's default timezone is used, or UTC if no default is set.

Setting

Description

User Preferences

Recommended settings for integrations

Role Assignment

Use DefaultUserRole unless custom roles required

Custom Roles

Contact Amigo team for custom role definitions

List Users

Retrieve users with optional filters:

curl --request GET \
     --url 'https://api.amigo.ai/v1/<YOUR-ORG-ID>/user/?limit=10&offset=0' \
     --header 'Authorization: Bearer <AUTH-TOKEN-OF-USER>' \
     --header 'Accept: application/json'

from amigo_sdk import AmigoClient
from amigo_sdk.models import GetUsersParametersQuery

with AmigoClient() as client:
    users = client.user.get_users(
        GetUsersParametersQuery(
            limit=10,
            offset=0
        )
    )

    for user in users.users:
        print(f"User: {user.email} (ID: {user.id})")

Async Support Async version available with async with AsyncAmigoClient()

import { AmigoClient } from "@amigo-ai/sdk";

const client = new AmigoClient({ ...config });
const users = await client.users.getUsers({
  limit: 10,
  offset: 0,
});

users.users?.forEach((user) => {
  console.log(`User: ${user.email} (ID: ${user.id})`);
});

Get users

get

/v1/{organization}/user/

Retrieve all users in an organization.

Permissions

This endpoint is impacted by the following permissions:

Only users that the authenticated user has the User:GetUserInfo permission for are returned.

Authorizations

AuthorizationstringRequired

Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the SignInWithAPIKey endpoint.

X-ORG-IDstringRequired

Path parameters

organizationstringRequired

Query parameters

user_idstring[]Optional

The ID of the user.

Default: []

emailstring · email[]Optional

The email of the user.

Default: []

limitinteger · max: 100Optional

The maximum number of users to retrieve.

Default: 100

continuation_tokenintegerOptional

The token from the previous request to return the next page of users.

Default: 0

sort_bystring[]Optional

The fields to sort the sets by. Supported fields are first_name, last_name, email, user_stats.num_conversations, user_stats.num_messages, and user_stats.last_message_time. Specify a + before the field name to indicate ascending sorting and - for descending sorting. Multiple fields can be specified to break ties.

Default: []

Header parameters

x-mongo-cluster-nameany ofOptional

The Mongo cluster name to perform this request in. This is usually not needed unless the organization does not exist yet in the Amigo organization infra config database.

stringOptional

nullOptional

Sec-WebSocket-Protocolstring[]OptionalDefault: []

Responses

200

Succeeded.

application/json

401

Invalid authorization credentials.

403

Missing required permissions.

404

Specified organization is not found.

422

Invalid request path parameter or request query parameter failed validation.

429

The user has exceeded the rate limit of 60 requests per minute for this endpoint.

503

The service is going through temporary maintenance.

get

/v1/{organization}/user/

GET /v1/{organization}/user/ HTTP/1.1
Host: api.amigo.ai
Authorization: Bearer YOUR_SECRET_TOKEN
X-ORG-ID: YOUR_API_KEY
Accept: */*

{
  "users": [
    {
      "org_id": "text",
      "user_id": "text",
      "first_name": "text",
      "last_name": "text",
      "email": "text",
      "user_stats": {
        "num_conversations": 1,
        "num_messages": 1,
        "last_message_time": "2025-12-03T05:34:41.678Z"
      },
      "role": "text",
      "preferences": {
        "enable_response_recommendation": false,
        "preferred_language": "text",
        "conversations_visible_to_admins": true,
        "user_model_visible_to_admins": true,
        "timezone": "text"
      }
    }
  ],
  "has_more": true,
  "continuation_token": 1
}

Update User

Modify user details:

curl --request POST \
     --url "https://api.amigo.ai/v1/<YOUR-ORG-ID>/user/<USER-ID>" \
     --header 'Authorization: Bearer <AUTH-TOKEN-OF-USER>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --data '
{
  "first_name": "Joe",
  "last_name": "Smith",
  "enable_response_recommendation": true,
  "preferred_language": {},
  "conversations_visible_to_admins": true,
  "timezone": "America/Los_Angeles"
}'

from amigo_sdk import AmigoClient
from amigo_sdk.models import UserUpdateUserInfoRequest

with AmigoClient() as client:
    client.user.update_user(
        user_id,
        UserUpdateUserInfoRequest(
            first_name="Joe",
            last_name="Smith",
            enable_response_recommendation=True,
            preferred_language={},
            conversations_visible_to_admins=True,
            timezone="America/Los_Angeles"
        )
    )

Async Support Async version available with async with AsyncAmigoClient()

import { AmigoClient } from "@amigo-ai/sdk";

const client = new AmigoClient({ ...config });
await client.users.updateUser(userId, {
  first_name: "Joe",
  last_name: "Smith",
  enable_response_recommendation: true,
  preferred_language: {},
  conversations_visible_to_admins: true,
  timezone: "America/Los_Angeles",
});

Update user info

post

/v1/{organization}/user/{requested_user_id}

Update information about an user. Only fields that are specified in the request are updated.

Permissions

This endpoint requires the following permissions:

User:UpdateUserInfo for the user to update.

Authorizations

AuthorizationstringRequired

Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the SignInWithAPIKey endpoint.

X-ORG-IDstringRequired

Path parameters

requested_user_idstringRequired

The identifier of the user to update information for.

organizationstringRequired

Header parameters

x-mongo-cluster-nameany ofOptional

The Mongo cluster name to perform this request in. This is usually not needed unless the organization does not exist yet in the Amigo organization infra config database.

stringOptional

nullOptional

Sec-WebSocket-Protocolstring[]OptionalDefault: []

Body

first_nameany ofOptional

The first name of the user to update. If null, the first name is not modified.

string · min: 1Optional

nullOptional

last_nameany ofOptional

The last name of the user to update. If null, the last name is not modified.

string · min: 1Optional

nullOptional

enable_response_recommendationany ofOptional

Whether to automatically recommend responses to the user if the user hasn't replied to the coach for a while. If null, the preference is not modified.

booleanOptional

nullOptional

preferred_languageany ofOptional

The preferred language for the user. The agent will attempt to converse to the user in this language if set. This field must be in the ISO 639-3 format. If null, erase the user's preferred setting, and the specific language used will be the agent's default spoken language. In order to not update this field, leave it out of the request or set it to an empty object (_NotSet).

Default: {}

string · enum · min: 3 · max: 3OptionalPossible values:

object · _NotSetOptional

A specific type to indicate that a field is not set in the request.

nullOptional

timezoneany ofOptional

The user's timezone in the IANA tz database format. If not specified, the organization's timezone is used.

Default: {}

string · enum · min: 1OptionalPossible values:

object · _NotSetOptional

A specific type to indicate that a field is not set in the request.

nullOptional

conversations_visible_to_adminsany ofOptional

Whether conversations are visible to the admins. If null, the preference is not modified.

booleanOptional

nullOptional

user_model_visible_to_adminsany ofOptional

Whether the user's user model is visible to the admins. If null, the preference is not modified.

booleanOptional

nullOptional

additional_contextany ofOptional

A list of additional context to update. If null, the context is not modified.

string[]Optional

nullOptional

Responses

204

Succeeded.

401

Invalid authorization credentials.

403

Missing required permissions.

404

Specified organization or user is not found.

409

A related operation is in progress.

422

Invalid request path parameter or request body failed validation.

429

The user has exceeded the rate limit of 50 requests per minute for this endpoint.

503

The service is going through temporary maintenance.

post

/v1/{organization}/user/{requested_user_id}

POST /v1/{organization}/user/{requested_user_id} HTTP/1.1
Host: api.amigo.ai
Authorization: Bearer YOUR_SECRET_TOKEN
X-ORG-ID: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 238

{
  "first_name": "text",
  "last_name": "text",
  "enable_response_recommendation": true,
  "preferred_language": "aaa",
  "timezone": "Africa/Abidjan",
  "conversations_visible_to_admins": true,
  "user_model_visible_to_admins": true,
  "additional_context": [
    "text"
  ]
}

No content

Deprecated Endpoint The old endpoint POST /v1/{organization}/user/{requested_user_id}/user is deprecated. Use POST /v1/{organization}/user/{requested_user_id} instead.

Delete User

Remove a user from the organization:

curl --request DELETE \
     --url "https://api.amigo.ai/v1/<YOUR-ORG-ID>/user/<USER-ID>" \
     --header 'Authorization: Bearer <AUTH-TOKEN-OF-AN-ADMIN>' \
     --header 'Accept: application/json'

Deletion Types A 200 response indicates successful deletion. The deletion may be hard or soft based on the not_deletable_reasons array in the response.

Delete an user

delete

/v1/{organization}/user/{requested_user_id}

Delete an user. This endpoint deletes the user from the Amigo system.

Permissions

This endpoint requires the following permissions:

User.DeleteUser on the user to delete.

Authorizations

AuthorizationstringRequired

Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the SignInWithAPIKey endpoint.

X-ORG-IDstringRequired

Path parameters

requested_user_idstringRequired

The identifier of the user to delete.

organizationstringRequired

Header parameters

x-mongo-cluster-nameany ofOptional

The Mongo cluster name to perform this request in. This is usually not needed unless the organization does not exist yet in the Amigo organization infra config database.

stringOptional

nullOptional

Sec-WebSocket-Protocolstring[]OptionalDefault: []

Responses

204

Succeeded.

401

Invalid authorization credentials.

403

Missing required permissions.

404

Specified organization or user is not found.

409

A related operation is in progress.

422

Invalid request path parameter failed validation.

429

The user has exceeded the rate limit of 500 requests per minute for this endpoint.

503

The service is going through temporary maintenance.

delete

/v1/{organization}/user/{requested_user_id}

DELETE /v1/{organization}/user/{requested_user_id} HTTP/1.1
Host: api.amigo.ai
Authorization: Bearer YOUR_SECRET_TOKEN
X-ORG-ID: YOUR_API_KEY
Accept: */*

No content

Best Practices

Practice

Description

User ID Mapping

Save returned user_id and map to internal systems

Token Management

Generate and manage auth tokens per user

State Tracking

Maintain user state for seamless experiences

User Model Management

User Models

PreviousCore API NextUser Models

Last updated 1 month ago

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User Management Lifecycle

Create a new user

Permissions

Configuration Notes

List Users

Get users

Permissions

Update User

Update user info

Permissions

Delete User

Delete an user

Permissions

Best Practices

User Model Management