Web Platform
Release history for the Amigo Web Platform (frontend application) and Amigo Platform features.
Current Version: v1.4.0
v1.4.0 Updates
Web Platform Features
User Variables Management
Admins can now manage nonsensitive user variables directly from the user profile, enabling better integration with external systems and tools.
Key Features
Direct Profile Management: Add, edit, or delete user variables without leaving the user profile
Tool Integration: Key-value pairs are automatically passed to tools during invocation
External System IDs: Store and manage external system user IDs (e.g., CRM, Salesforce) for seamless integration
Admin Control: Only administrators can manage user variables for security and data consistency
How to Access
Navigate to Admin → Users, select a user, and scroll to the User Variables card on the Overview tab to add, edit, or delete key-value pairs.
Previously Released Features
v1.3.0 Updates
Web Platform Features
API Key Expiration Webhook
You can now subscribe to API key expiration notifications via webhooks, enabling proactive key rotation and preventing service disruptions.
Key Features
Expiration Alerts: Receive notifications at 14, 7, and 1 day before a key expires
Webhook Integration: Subscribe to the new 'API Key Expiration Soon' event type
Proactive Management: Ensure uninterrupted service by rotating keys before expiration
Easy Configuration: Enable notifications through the standard webhook configuration interface
How to Configure
Navigate to Settings → Webhooks, create or edit a webhook, and enable the 'API Key Expiration Soon' event type to receive alerts at 14, 7, and 1 day before a key expires.
Previously Released Features
v1.2.0 Updates
Web Platform Features
Call Recording Playback in Session Overview
Voice call recordings are now accessible directly from the session Overview tab, providing a streamlined way to review customer interactions without leaving the platform.
Key Features
Overview Tab Integration: Audio player now appears in the Overview tab of Past Sessions
Full Playback Controls: Play/pause, seek, and volume adjustment for Twilio call recordings
Easy Navigation: Access recordings from Training Room → Past Sessions → select voice conversation → Overview tab
Seamless Review: Review customer interactions, train agents, or audit conversation quality without context switching
How to Access
Navigate to Training Room → Past Sessions, select any voice conversation, and click the Overview tab in the right panel to find the audio player.
Previously Released Features
v1.1.0 Updates
Web Platform Features
Context Graph Editing
Direct JSON editing for Context Graphs is now available within the UI, eliminating the need to switch to external tools when making configuration changes.
Key Features
Inline JSON Editor: Edit Context Graph JSON directly in the platform with syntax highlighting and validation
Real-time Updates: Changes are applied immediately without requiring external tooling
Improved Workflow: Faster iteration when tweaking context configurations
How to Access
Navigate to a Context Graph configuration to access the inline JSON editor.
API Key Management Enhancements
API keys now support custom naming for easier organization and identification when managing multiple integrations.
What Changed
Named API Keys: Assign descriptive names to API keys for better identification
Improved Layout: Fixed delete button overflow issues on smaller screens in the API keys table
How to Use
When creating or editing API keys, provide a meaningful name to help track different integrations or environments.
Voice Call Recordings
Twilio call recordings can now be played back directly from session details, enabling conversation review without leaving the platform.
Key Features
In-App Playback: Listen to Twilio recordings directly in session details
Twilio Call SID Display: Session details now show the Twilio Call SID for easier cross-referencing
Authorization Fixes: Resolved issues with Twilio recording playback authorization
How to Access
Navigate to any session with a Twilio voice call to access the recording playback controls.
Service Configuration Updates
New configuration options improve service setup and customization.
What Changed
Key Terms Field: Add key terms when creating or updating services to improve agent understanding
Enhanced Metadata: Better organization of service-level configuration
Conversation Tagging
Tags can now be attached to conversations at the start and are visible during live sessions for better organization and tracking.
Key Features
Start-time Tagging: Attach tags when initiating conversations
Live Visibility: View tags during active sessions for quick context
Organization: Categorize conversations by topic, campaign, or customer segment
Metadata Loading Fix: Resolved issues with metadata loading for new text conversations
How to Use
Add tags when starting a conversation, or view existing tags in the live session interface.
Cartesia Voice Provider
Cartesia is now available as a voice provider option with enhanced transcript alignment capabilities.
Key Features
New Voice Option: Select Cartesia as a voice provider in service configuration
Word-level Alignment: Improved transcript synchronization for more accurate playback
Enhanced Quality: Additional voice provider choice for different use cases
How to Configure
Select Cartesia as the voice provider in your service configuration settings.
Additional Improvements
Filter Improvements: Past Sessions filter dropdown now hides inactive services to reduce clutter
Error Visibility: Sentry error details are now fully visible without being cut off
Scrolling Fixes: Improved scrolling behavior on the conversation artifacts page
Error Handling: Usage stats now gracefully handle database errors instead of displaying error messages
Keyboard Shortcuts: Cmd+click now opens user actions in a new tab for improved navigation
Previously Released Features
v1.0.0 - Initial Platform Release (December 2025)
Web Platform Features
Billing Dashboard
A new Billing Dashboard is now available under Settings, providing visibility into workspace usage and consumption metrics.
Key Features
Consumption Trends: Visualize usage patterns with interactive charts showing consumption over time
Budget Cycle Tracking: Monitor spending within configured budget cycles
Audit Logs: Access detailed audit logs with pagination for tracking billing-related events
Timezone-Aware Display: All dates and times are displayed in the user's local timezone for accurate reporting
How to Access
Navigate to Settings → Billing in the web platform to access the dashboard.
Live Session Controls
Administrators can now generate recommended user responses during live conversations to assist with real-time coaching and quality assurance.
Key Features
Response Recommendations: Generate contextually appropriate user responses during active sessions
Temperament Configuration: Adjust response tone and style using configurable temperament settings
Response Modes: Choose from multiple response generation modes tailored to different conversation scenarios
Input Channel Selection: Configure response fidelity based on input channel requirements
How to Use
Access the Live Session Control panel during active conversation monitoring to generate and review recommended responses.
Tool Call Indicators for Admins
Conversation messages now display tool call indicators for administrators, providing visibility into agent tool usage during conversations.
What Changed
Tool call events are surfaced directly in the conversation UI for admin users
Agent inner thoughts are displayed with a dedicated message component
Tool output messages provide clearer context in the InteractionDetails component
Voice Call UI Improvements
The voice call interface has been enhanced with improved visual design and additional functionality.
Key Features
Call Duration Timer: Real-time display of call duration during active voice sessions
Improved Event Cards: Smooth hover transitions and fade animations for voice call event stream cards
Audio Filler Fixes: Resolved issues with transcript alignment after audio filler playback
View Prompts for AI Debugging
A new View Prompts feature allows administrators to inspect the prompts used in AI decision-making across different agent types.
Key Features
Comprehensive prompt log viewing for all agent types
Access to compute_metrics and tool_params S3 paths
Select next action prompt log button in Quantized Reasoning header
Analytics Improvements
Several analytics enhancements improve data accuracy and usability.
What Changed
Metric Overlay Selection: Add metric overlays on service analytics with date range constraints
Timezone Consistency: Date range URL serialization now properly handles timezone offsets
Day Boundary Filtering: LIVE_METRICS_RESULTS queries use proper day boundaries for date filtering
Chart Legends: Chart legends repositioned to top right for better visibility
Pagination Fixes: Analytics pagination and cursor-based queries now work correctly
Model Selection UI
A redesigned model selection interface provides a cleaner experience when configuring LLM models for services.
What Changed
New visual design for model selection across service configuration
Models are now fetched dynamically from the Get Models API
Legacy LLM load balancing sets have been removed in favor of simplified model preferences
AmigoTable Component System
A new unified table component system (AmigoTable) standardizes table presentation and functionality across the platform.
Technical Details
Consistent filtering, sorting, and pagination across all tables
Support for server-side and client-side filtering
Column types: text, delta, number, toggle, tag list, and link
URL synchronization for filter state persistence
Infinite scroll support for large datasets
Migrated Tables
Agents table
Users table
Metrics table
Dynamic Behavior table
HSM table
Metric Results table
Additional Improvements
Browser Search: Context graph JSON content now supports browser Cmd+F search
End Chat Button: End chat button now displays correctly for user role type conversations
Sticky Save Footer: User profile save changes converted to sticky footer pattern
Settings Consistency: Design consistency improvements across all Settings pages with semantic design tokens
Amigo Platform Features
GPT 5.1 Available in Service Version Sets via Azure
GPT 5.1 is now available for use in Service Version Sets via Azure for experimental use. This new model option provides enhanced capabilities and fine-grained control over model behavior through configurable parameters.
What Changed
GPT 5.1 can now be selected as a model option when configuring Service Version Sets through Azure. The model exposes the following parameters for customization:
Temperature: Controls the randomness of model outputs
Top P: Controls diversity via nucleus sampling
Verbosity: Controls the level of detail in model responses
Reasoning Effort: Controls the computational effort allocated to reasoning tasks
How to Use
Configure GPT 5.1 in your Service Version Sets. Select "azure_gpt-5.1_2025_11_13" as your model option and adjust the available parameters to match your use case requirements.
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