Healthcare Overview

Healthcare-specific workflows showing how voice agents, world model, and EHR integration come together in production.

Amigo is purpose-built for healthcare. The platform is designed around the requirements that healthcare organizations face: clinical safety, regulatory compliance, patient privacy, and the need to prove that systems work before they touch real patients.

The platform supports both text-based workflows (through the Classic API) and phone-based workflows (through the Platform API). Text-based workflows handle asynchronous patient engagement, care plan reminders, and secure messaging. Phone-based workflows handle outbound calls, inbound triage, and live voice interactions with patients.

Scenarios

The following guides walk through specific healthcare workflows and show how the platform's capabilities come together in practice.

Patient Scheduling and OutreachCare CoordinationClinical VerificationHealthcare Contact Center

Implementation Resources

For implementation details, see the individual use-case guides above: Patient Scheduling and Outreach, Care Coordination, and Clinical Verification.